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Mobile Health App Development

Enabling better healthcare outcomes through a patient-centric mobile health app.

Mobile Health App Development Casestudy
  • A mobile health application modernizing clinical workflows, connecting patients and providers.
  • More than 45% EMR Revenue Share
  • More than 25% Revenue Growth
  • 86% Reduction in Claim Processing Time

Modernizing an Electronic Medical Record Management Platform

Mobile Health App Development
Overview
The Client

When one of Australia’s leading digital health providers found its core platform straining under the weight of legacy infrastructure, it needed a reinvention. They partnered with Experion to reengineer those aging systems into a modern, cloud-native architecture that scales. The outcome: an FHIR-enabled, multi-tenant SaaS ecosystem that seamlessly connects clinicians, patients, and healthcare organizations nationwide- delivering gains in revenue, operational efficiency, and patient engagement.

A leading provider of digital health solutions to the Australian healthcare industry. With a portfolio of SaaS and software applications, including Electronic Medical Records, patient engagement platforms, and consumer health records, the company helps health businesses become more efficient and better manage patient outcomes. Its solutions serve Allied Health, Community Health, Healthcare in the Home, Hospitals, and Mental Health services across Australia.

Overcoming Challenges with Intelligent Solutions

Challenges

Solutions

Challenges
Legacy System Modernisation A 20-year-old EMR system required full modernization - retaining all existing functionality while adopting a modern UI and current interoperability standards.
Solutions
Contemporary Platform Rebuild
We rebuilt the platform on an open-source, modular, multi-tenant framework - preserving all functionality while delivering a contemporary, intuitive interface.
Challenges
Scalability Constraints The existing architecture does not support cloud-based multi-tenancy, thereby limiting scalability and deployment flexibility across care settings.
Solutions
Cloud-Native Multi-tenancy
We delivered a cloud-based, multi-tenant SaaS modular solution that enables organizations to select and scale service-specific modules independently.
Challenges
Tightly coupled Architecture Healthcare data and module components are tightly coupled, making the system difficult to maintain, upgrade, or extend as clinical needs evolve.
Solutions
FHIR-Driven Modular Design
FHIR-defined modular data components-termed ’ resources’-reimagined the architecture, enabling clean separation, easier maintenance, and component reuse across modules.
Challenges
Limited Mobile Accessibility The existing application is not optimized for mobile or multi-device access, thereby limiting the reach for clinicians and patients across multiple settings.
Solutions
Mobile First, Multi-Device Delivery
A Mobile First design methodology was applied across the platform, ensuring device-friendly experiences for all form factors, with native mobile development for iOS and Android.
Challenges
Compliance and Quality Gaps Defects and compliance gaps in critical workflows such as billing, insurance claims, and hospital requirements increase risk and slow release cycles.
Solutions
Embedded Quality Engineering
Our team carried out functional, regression, and risk-based testing across the SDLC, with shift-left security and interoperability validation.
Challenges
Fragmented Patient Health Records Patients lacked a unified digital tool to manage and share their health information with providers, resulting in fragmented care experiences.
Solutions
Unified Personal Health Record App
We built a Personal Health Record app that consolidated medications, history, allergies, immunizations, measurements, and symptoms in a secure location, with HL7-integrated EMR connectivity.

Outcomes

Mobile Health App Development
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The modernized platform transformed how the client served the Healthcare Market- turning a legacy, siloed system into a high-growth digital health ecosystem.

  • A truly modular solution that supports healthcare practitioners and organizations in digitizing their services and processes, including through mobile health app development.
  • Organizations can add modules to their package to ensure it meets the specific needs of each business.
  • The web-based application is device-agnostic, with an intuitive user interface that makes it easy for staff to use the platform every day.
  • Patients can now securely access their medical records via the associated personal health record system, reducing claim processing time by 86%.
  • WCAG and accessibility compliance achieved, ensuring inclusive digital experiences across all platform touchpoints.
  • The solution is FHIR-enabled, supports HL7 standards, and meets compliance requirements for NSQHS, Medicare, and the ACT health authority.

Built for a complex, regulated industry with high stakes for patients and providers alike, the platform provides the client with the technical foundation to lead digital health transformation across Australia.

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