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Data Platform Implementation

A modern facility management platform powered by data platform modernization and Power BI insights modernisation

Data Platform Implementation Casestudy
  • Unified data platform that transformed analytics, visibility, and decisions.
  • 40% Faster Scheduling
  • 1.3B+ loT Data Exchanges
  • Unified Facility Operations

Building a Unified Facility Management Platform through Data Platform Modernization

Data Platform Implementation
Overview
The Client

Experion partnered with a leading janitorial services provider to modernize operations across 6,000+ sites with a unified, cloud-native facility management platform. The data platform implementation improved efficiency by 40%, processed 500K+ daily alerts, and delivered real-time insights through interactive Power BI dashboards.

Operates one of the largest facilities management platforms in North America, serving thousands of locations and multiple service partners. They needed a unified platform to centralize scheduling, monitoring, and reporting while integrating IoT and analytics for smarter decision-making and resource optimization.

Overcoming Challenges with Intelligent Solutions

Challenges

Solutions

Challenges
Manual scheduling and fragmented workflows. Operations were spread across spreadsheets and multiple disconnected tools, making coordination difficult.
Solutions
Experion developed a cloud-native facility management platform on Microsoft Azure to unify operations, automate scheduling, and enable smooth communication between teams and service partners.
Challenges
Lack of real-time visibility into custodial performance. Supervisors and managers had no consolidated data to monitor task status or service quality.
Solutions
Implemented IoT sensors and BLE beacons to capture on-ground activity, with Power BI dashboards providing actionable insights and visual analytics.
Challenges
Data silos limiting operational efficiency. Data was fragmented across systems, hindering predictive insights and process automation.
Solutions
Executed a comprehensive data platform modernization, integrating all operational and IoT data sources into a single scalable data layer with centralized reporting.
Challenges
Reactive maintenance and limited forecasting. Without analytics, teams struggled to anticipate issues or manage peak workloads.
Solutions
Designed real-time analytics dashboards and predictive data models that track usage patterns, optimize staffing, and enhance service quality.
Challenges
Limited scalability and mobile accessibility. The client’s legacy systems weren’t designed for large-scale, on-the-go operations.
Solutions
Built responsive web and native mobile apps (iOS & Android) with role-based access and offline sync, ensuring continuity even in low-connectivity areas.

Outcomes

Data Platform Implementation
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The data platform implementation transformed the client’s custodial operations into a connected, insight-driven ecosystem that improved productivity and service quality across thousands of locations.

  • 40% faster scheduling and 25% reduction in manual errorsthrough automation.
  • 500K+ daily alerts and 1.3B+ IoT data exchanges processed for real-time insights.
  • 15% improvement in resource utilization and staff productivity.
  • Enhanced decision-making with data-driven insights via Power BI dashboards.
  • Scalable, cloud-native architecture enabling rapid expansion and multi-location management.

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